Right of withdrawal
Information about your right of withdrawal as a consumer when ordering standard products from our online shop.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier indicated by you, take physical possession of the last goods.
To exercise the right of withdrawal, you must inform us (Dashtech Systems, Ing. Christian Meerkerk, Gewerbegebiet Am Bahnhof 7, 99955 Bad Tennstedt, Germany, email [email protected]) of your decision by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. To meet the deadline, it is sufficient to send your notice before the withdrawal period has expired.
Effects of withdrawal
If you withdraw, we will reimburse all payments received from you, including the costs of delivery (except supplementary costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day we are informed of your decision. We will use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; you will not incur any fees. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earliest.
You shall send back the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal. You bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.
Exclusion
The right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalised (e.g. custom switch panels and dashboards).
Model withdrawal form
To Dashtech Systems, Gewerbegebiet Am Bahnhof 7, 99955 Bad Tennstedt, Germany, email [email protected]:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.
