Version: November 2026. This English text is a translation for convenience; in case of any discrepancy the German version (AGB) prevails.

1. Scope

(1) These terms apply to all quotations, deliveries and services of Dashtech Systems, owner: Ing. Christian Meerkerk, Gewerbegebiet Am Bahnhof 7, 99955 Bad Tennstedt, Germany ("Dashtech", "we", "us"), to consumers and businesses ("customer").

(2) A consumer is any natural person entering into a transaction for purposes predominantly outside their trade or profession. A business is any natural or legal person acting in the course of their trade or profession.

(3) Deviating or additional terms of the customer do not apply unless we expressly agree in writing. For businesses, these terms also apply to all future transactions.

(4) Individual agreements take precedence over these terms.

2. Contract and design approval

(1) Information on our website, prices and quotations are non-binding unless expressly stated as binding. Written quotations are valid for 30 days.

(2) The contract is concluded by our written order confirmation (including by email) or by the start of production.

(3) All products are made to the customer's specification. Before production we prepare a digital design. The customer must check it completely, in particular dimensions, cut-outs, position of mounting holes, labels, spelling, symbols, colours, number and type of switches, fuse ratings and assignment of functions. By approving the design (including by email or messenger) the customer confirms that it meets their requirements. Production is carried out exclusively according to the approved design.

(4) Deviations from the customer's intended result that are based on the customer's information or approval are not defects. Changes after approval are charged separately where still possible and may extend the lead time.

(5) Minor, technically unavoidable differences in colour, brightness and tone of backlighting, LED rings and material surfaces compared with screen views, samples or photos are not defects.

3. Customer obligations

(1) The customer is responsible for the accuracy and completeness of all information provided, in particular dimensions, drawings, templates, loads, currents, voltage, cable lengths and installation location. We are not obliged to verify this information.

(2) Before the contract is concluded, the customer must inform us if the product is to be used in an area of increased risk, such as engine or fuel compartments, near petrol, gas or battery installations, in potentially explosive atmospheres, outdoors without protection, or in applications where failure may endanger people. Without such notice, the product is deemed ordered for a protected indoor location without special hazards.

(3) Where the customer supplies logos, trademarks, texts or graphics, the customer warrants that they are entitled to use them.

4. Prices and payment

(1) Prices for consumers include statutory VAT. Prices for businesses are net plus statutory VAT, unless the conditions for a VAT-exempt intra-community supply or the reverse-charge procedure apply. Shipping, packaging and any customs costs are shown separately.

(2) As products are custom-made, we may require a deposit of 50% of the order value before production starts. The balance is due before shipment or on collection unless agreed otherwise. Invoices are payable without deduction within 14 days of the invoice date.

(3) In case of late payment the statutory provisions apply. We may withhold further deliveries until payment in full.

(4) The customer may only set off undisputed or legally established claims, and may only exercise a right of retention if the counterclaim arises from the same contract.

5. Delivery, lead time and transfer of risk

(1) Lead times start only after the customer has approved the final design and any agreed deposit has been received. Stated lead times are estimates and non-binding unless a fixed delivery date has been expressly agreed in writing.

(2) Force majeure and disruptions beyond our control, in particular supplier delays, shortages of materials or energy, strikes, official measures, illness, epidemics or transport disruptions, extend the lead time by the duration of the disruption plus a reasonable start-up period. If the disruption lasts longer than three months, either party may withdraw from the contract.

(3) For businesses, the risk passes to the customer on handover to the carrier. For consumers, the risk passes on delivery to the consumer.

(4) Transport damage must be reported to the carrier immediately on delivery and to us without delay, at the latest within 7 days, with photos. For consumers, failure to do so does not affect their statutory rights.

(5) Partial deliveries are permitted where reasonable for the customer.

6. Retention of title

(1) Goods remain our property until paid in full. For businesses, we retain title until all claims from the business relationship have been settled.

(2) Businesses may resell or install goods subject to retention of title in the ordinary course of business and hereby assign to us all resulting claims up to the invoice amount; we accept this assignment.

7. Right of withdrawal

Our products are made to the customer's individual specifications and are clearly personalised (dimensions, layout, labels, logo, components). Consumers therefore have no right of withdrawal (§ 312g(2) no. 1 German Civil Code). Statutory warranty rights remain unaffected.

For standard products from our online shop (e.g. push buttons), consumers have a statutory right of withdrawal of 14 days. See our withdrawal information.

8. Intended use and product limits

(1) Our switch panels, dashboard panels and control panels are intended exclusively for 12 V or 24 V DC systems unless agreed otherwise in writing. They must not be connected to AC voltage (e.g. 230 V shore power or inverter outputs) unless the product is expressly specified for it.

(2) Rated currents (e.g. "up to 20 A") apply to resistive loads at room temperature. Inductive and capacitive loads (e.g. motors, pumps, windlasses, bow thrusters, compressors, inverters, chargers, LED drivers) can draw inrush currents many times the rated current. The customer must provide suitable relays, contactors or circuit breakers for such loads.

(3) Our products are not ignition protected (within the meaning of ISO 8846 or SAE J1171) and not suitable for potentially explosive atmospheres (ATEX zones). Sparks can occur during normal operation when switching, when circuit breakers trip or are reset, and at connectors, terminals and chargers. This is not a defect but a technical property of all mechanical switching devices.

(4) IP67 applies only to the front of the installed push buttons. The rear of the panel, wiring, terminals, fuses, chargers and sockets are not waterproof and must be installed protected from water, spray, condensation and moisture.

(5) Acrylic panels are sensitive to solvents, alcohol, fuel, aggressive cleaning agents, mechanical stress and prolonged heat. Clean only with water, a mild detergent and a soft cloth.

(6) Our products are not safety devices (such as emergency stop, fire protection or personal protection devices) and do not replace them. They must not be used as the sole control of safety-relevant functions (e.g. bilge pumps, navigation lights, fire suppression, gas alarms) unless the customer provides suitable monitoring or redundancy.

9. Safety and installation requirements

The following requirements are an essential part of the contract. Failure to observe them may cause fire, explosion, injury and damage. The customer must read and follow them in full before installation and pass them on to anyone who installs, maintains or operates the product.

Installation by a qualified person

Installation, connection and commissioning may only be carried out by a qualified electrician or a competent person with knowledge of on-board electrical systems, in accordance with recognised good practice and the applicable standards, in particular ISO 10133 (small craft – DC systems), ISO 13297 (AC systems), ISO 8846 (ignition protection), EN 1648-1/-2 (leisure vehicles – 12 V DC systems) and the rules of the relevant classification society, authority or insurer.
Before any work, isolate the system: battery main switch off, battery negative disconnected, shore power, chargers, solar and wind regulators and alternator disconnected.

Main fuse and battery

The electrical system must include a main fuse (e.g. ANL, MEGA or MRBF) installed directly at the battery – as close to the positive terminal as technically possible and before any other branch – rated for the main cable. This main fuse is not part of our delivery unless expressly ordered. The product must not be connected without a main fuse.
An easily accessible battery main switch must be fitted that isolates the entire system, including our panel.
The supply cable from the battery to the panel must be sized for the total current and cable length and protected at its origin. Every outgoing circuit must be protected by its own fuse rated for its cable.
Batteries must be installed in a ventilated, secured, spill-proof battery compartment. Batteries can release hydrogen (explosive gas) when charging. The panel must not be installed in battery compartments or spaces where battery gases can accumulate.

Location, fire and explosion protection

The panel must not be installed in petrol engine compartments, fuel tank spaces, near fuel or gas lines, gas bottles, gas fittings, battery compartments or any other place where flammable vapours, gases or dust can accumulate. This applies in particular to petrol vapour, liquefied petroleum gas (LPG, propane, butane), hydrogen from battery charging, solvent, paint and varnish vapours, and vapours from cleaning agents and adhesives.
LPG and petrol vapour are heavier than air and collect in bilges and low areas. Boats with petrol engines or gas installations must have a working blower and/or gas alarm, operated or checked before switching on any electrical load.
The location must be dry, adequately ventilated and protected from direct water, spray, rain and standing condensation at the rear. The rear of the panel must remain accessible.
Keep sufficient distance from heat sources (e.g. engines, exhausts, heaters, stoves, water heaters, lights). Ambient temperatures must not exceed the limits of the components. Ensure adequate heat dissipation behind the panel.
Flammable materials (e.g. insulation, textiles, wood shavings, paper, upholstery) must not be in contact with the rear, terminals, fuses or chargers.
The panel must be mounted on a flat, rigid surface without stress. Do not overtighten screws; acrylic panels may crack.

Wiring

Use cable cross-sections suited to the current, the cable length (feed and return) and the permitted voltage drop. For marine use, use tinned, fine-stranded cable.
Crimp all connections properly with suitable tools and secure them against loosening, vibration and corrosion. Loose, oxidised or poorly crimped connections cause resistance, heat and fire risk.
Route cables with strain relief, protect them against chafing on edges, penetrations and moving parts, and secure them so they cannot lie in bilge water.
Mark positive and negative clearly. Check polarity before first switching on. Reverse polarity can destroy components and cause fire.
Run negative wires to a common negative bus bar of adequate size. Do not use the hull, engine block or vehicle frame as a return conductor without proper design.
Do not connect loads whose current exceeds the ratings of the switches, fuses or cables. Never replace fuses with higher ratings, bridge them or hold breakers in.
Provide relays, contactors and separate protection for loads with high inrush currents (e.g. windlass, bow thruster, inverter, compressor, large pumps).
Protect the system against overvoltage, e.g. with regulated alternators, suitable charge, solar and wind regulators and load-dump protection. Never disconnect batteries while the alternator is running.

Commissioning, operation and maintenance

After installation, test every circuit and check cables, terminals and fuses for heating under load.
Have the installation inspected regularly, at least annually and before each season, by a competent person for tight connections, corrosion, moisture, chafing, discolouration and heating.
If a fuse trips repeatedly, find and fix the cause before resetting it again.
In case of a burning smell, smoke, discolouration, unusual heat, moisture behind the panel or malfunction, isolate the system immediately with the battery main switch and have it checked by a qualified person.
When leaving a boat or vehicle, switch off loads that are not needed and, where possible, the battery main switch. Loads that must stay powered (e.g. bilge pumps, alarms) require separate, properly protected circuits.
Modifications, extensions or repairs to the panel may only be carried out by us or a qualified person.

10. Customer responsibility for the electrical system

(1) We supply only the ordered panel including the agreed wiring. The customer alone is responsible for the design, execution, protection, testing and operation of the rest of the electrical system of the boat, vehicle or installation, in particular batteries, main fuse, battery main switch, supply cables, alternator, chargers, inverters, shore power, loads and wiring outside the panel.

(2) The customer warrants that the electrical system to which our product is connected is properly designed, safe, adequately protected, in good condition and complies with recognised good practice and the regulations applicable to the boat, vehicle or installation.

(3) Any information we provide at the customer's request on cable sizes, fuse ratings or connections is based on the customer's information and does not replace the design and inspection of the complete system by a qualified person on site.

(4) Installation by us is not included unless expressly agreed in writing.

11. Excluded causes of damage

We are not liable for damage and consequential damage that is not caused by a defect in our product but in particular by any of the following causes. This does not apply where we are responsible for the cause ourselves; section 13 remains unaffected.

Fire and explosion

Ignition of flammable vapours, gases or dust by sparks occurring in normal operation when switching, when breakers trip or are reset, or at terminals, connectors or chargers – in particular petrol vapour, LPG (propane, butane), hydrogen from battery charging, and solvent, paint, varnish and adhesive vapours;
installation or operation in engine compartments, fuel tank spaces, battery compartments, near gas bottles, gas or fuel lines or in any other potentially explosive area;
missing, defective or unused engine-room blowers or gas alarms, leaking fuel or gas systems;
a missing, incorrectly rated or incorrectly placed main fuse at the battery, or a missing battery main switch;
overheating due to undersized cables, overloaded circuits, oversized or bridged fuses, loose or corroded connections and contact resistance in wiring carried out by the customer or third parties;
contact of flammable materials with the rear of the panel, terminals, fuses or chargers, inadequate heat dissipation or installation near heat sources;
short circuits caused by damaged insulation, chafing, trapped cables, rodents, or screws or drilling through cables;

Electrical causes

reverse polarity, connection to the wrong voltage, to AC or to unspecified power sources;
overvoltage and voltage spikes, e.g. from defective or unregulated alternators, load dump, defective charge, solar or wind regulators, shore power faults, welding or jump-starting;
lightning, induction and electrostatic discharge;
inrush currents of inductive or capacitive loads without suitable relays or contactors;
leakage currents, galvanic and electrolytic corrosion, faulty earthing, bonding or shore power connections;
faults, failure or malfunction of batteries, chargers, inverters, loads and other third-party equipment;

Environment, installation and handling

ingress of water, spray, rain, bilge water or condensation at the rear of the panel, into terminals, fuses, chargers or sockets;
salt, moisture and corrosion due to an unsuitable location or lack of maintenance;
mechanical impact, shocks, vibration beyond normal levels, stress during mounting or overtightened screws;
cleaning with unsuitable agents (e.g. solvents, alcohol, fuel, abrasives), extreme temperatures, frost or prolonged UV exposure in unprotected locations;
installation, connection, modification, extension or repair by the customer or third parties not in accordance with section 9 or recognised good practice;
failure to observe these terms, the safety and installation requirements, the wiring diagram or our instructions;
lack of maintenance and inspection, and continued use despite visible faults, repeatedly tripping fuses, burning smell or heating;
information provided by the customer, in particular incorrect dimensions, loads or currents, or designs approved by the customer;

Consequences of failure

consequences of a failure or incorrect operation of functions switched via the panel, such as sinking or flooding because bilge pumps were switched off or failed, collisions because navigation lights were switched off or failed, or loss of navigation, radio, engine control or windlass, where the customer has not provided suitable monitoring, alarms or redundancy;
discharge or deep discharge of batteries due to loads left switched on;
operating errors, operation by third parties or children, and accidental switching.

12. Warranty

(1) For consumers, statutory warranty rights apply. The limitation period is two years from delivery.

(2) For businesses:

The limitation period for warranty claims is one year from delivery. This does not apply to damages claims under section 13(1) and (2), nor in the cases of §§ 438(1) no. 2 and 445b German Civil Code.
The customer must inspect the goods immediately upon receipt and notify us in writing with photos of obvious defects within 7 days of delivery and of hidden defects within 7 days of discovery. For merchants, § 377 German Commercial Code applies.
We remedy defects at our option by repair or replacement. If remedy fails, the customer may reduce the price or withdraw from the contract.
We must be given the opportunity to inspect a product before it is removed. We bear removal and reinstallation costs only to the extent required by law and only in a reasonable amount.

(3) The following are not defects: deviations under section 2(4) and (5), normal wear, and damage caused by any of the causes listed in section 11.

(4) Please contact us before returning a product. If it turns out that there is no defect for which we are responsible, we may charge reasonable inspection and shipping costs if the customer could have recognised this.

12a. Lifetime warranty on push buttons

(1) Guarantor is Dashtech Systems, owner Ing. Christian Meerkerk, Gewerbegebiet Am Bahnhof 7, 99955 Bad Tennstedt, Germany. This warranty is voluntary and applies in addition to your statutory rights under section 12. Your statutory rights exist regardless of whether a warranty claim arises or is made. They are not limited by this warranty and can be exercised free of charge.

(2) Scope: The warranty applies exclusively to push buttons bought by the customer through our online shop. It does not apply to push buttons acquired in any other way, for example by quotation, by phone, through dealers or as part of a switch panel or dashboard. It covers defects in materials and workmanship that impair the switching function (latching or momentary), the LED lighting or IP67 sealing.

(3) Duration: "Lifetime" means the entire service life of the push button for as long as it is owned by the original purchaser. The warranty is not transferable and ends when the push button, or the boat or vehicle it is fitted in, is sold or otherwise passed on.

(4) Remedy: For a valid claim we will, at our choice, supply a new equivalent push button or repair the button. The warranty is fulfilled exclusively by replacement or repair; a refund of the purchase price is excluded under this warranty. Only within 30 days of delivery may the customer, for a valid claim, request a refund of the purchase price instead of a replacement. The right of withdrawal under section 7 and statutory rights, including rescission and price reduction, remain unaffected. We pay for return shipping of the replacement within the EU. The warranty does not cover the cost of sending the button to us, removal and refitting, labour, fault-finding or consequential damage; section 13 remains unaffected. A replacement takes the place of the original button and does not start a new warranty.

(5) Exclusions: The warranty does not cover defects or damage caused by

installation or connection that does not comply with the safety and installation requirements in section 9 or the manufacturer's instructions, in particular without a correctly rated fuse in the circuit or without a main fuse at the battery;
operation outside the specifications, in particular at a voltage other than specified, with currents above 20 A, or switching motors, pumps, winches and other loads with high inrush current without a suitable relay;
overvoltage, lightning, reverse polarity, short circuits or faults in the connected electrical system;
mechanical damage, force, impact or dropping, or overtightening of the mounting nut;
opening, dismantling, modification or repair by the customer or third parties, or the use of non-original parts;
exposure beyond IP67, in particular pressure washers or steam cleaners, permanent submersion, and aggressive cleaning agents, solvents or antifouling;
corrosion of terminals due to unsealed connections, or galvanic corrosion caused by the installation environment;
accident, fire, water ingress, casualty or force majeure.

Cosmetic changes that do not affect function, such as scratches, discolouration, fading of the anodising, surface rust or patina on stainless steel, and normal surface wear, are not covered.

(6) End of warranty: The warranty also ends

if the push button is no longer produced by the manufacturer and neither it nor an equivalent replacement is available. In that case we will, where possible, offer a functionally comparable button; if none is available, the warranty expires;
if Dashtech Systems ceases trading without a legal successor taking over the warranty;
if the button cannot be clearly matched to an order with us by proof of purchase.

(7) How to claim: Every warranty claim requires proof of purchase (invoice or order confirmation from our online shop). Without proof of purchase there is no claim under this warranty. Before sending anything, please email [email protected] with proof of purchase (invoice or order number), a short description of the fault and photos of the installed button. We may ask you to send the button to us for inspection. The warranty applies worldwide; for replacements shipped outside the EU the customer pays the shipping costs.

(8) This warranty is governed by German law in accordance with section 17.

13. Liability

(1) We are liable without limitation for intent and gross negligence, for culpable injury to life, body or health, under the German Product Liability Act and to the extent of any guarantee given.

(2) For slightly negligent breach of an essential contractual obligation (an obligation whose fulfilment makes proper performance of the contract possible in the first place and on which the customer may regularly rely), our liability is limited to the typical, foreseeable damage.

(3) Otherwise, liability for slightly negligent breaches of duty is excluded.

(4) Where our liability is limited or excluded under (2) and (3), we are in particular not liable to businesses for loss of profit, loss of use, loss of charter or rental income, berthing fees, crane, towing and salvage costs and other indirect and consequential damage; in these cases liability is limited to the order value per incident.

(5) Contributory fault of the customer, in particular non-compliance with sections 8 to 10, is taken into account under § 254 German Civil Code.

(6) These limitations also apply in favour of our employees, agents and subcontractors.

14. Indemnity

Businesses indemnify us against all third-party claims arising from the customer or third parties instructed by the customer installing, connecting, modifying or operating our products contrary to sections 8 to 10, or from the customer's electrical system not complying with recognised good practice, including reasonable legal defence costs. This does not apply where we are responsible for the damage.

15. Intellectual property

(1) Designs, drawings, 3D renderings and wiring diagrams remain our intellectual property and may not be passed on to third parties or used for production by third parties without our consent.

(2) The customer indemnifies us against third-party claims arising from the use of logos, trademarks, texts or graphics supplied by the customer.

(3) We may use photos of finished products for reference purposes without personal data unless the customer objects.

16. Data protection

See our privacy statement.

17. Final provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the law of their country of habitual residence.

(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is our place of business. We may also sue at the customer's place of business.

(3) The place of performance for delivery and payment is our place of business.

(4) We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

(5) If individual provisions are wholly or partly invalid, the remaining provisions remain valid; the statutory provisions apply in place of the invalid provision.

(6) These terms are available in German and English. In case of discrepancies, the German version prevails.